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Business Process Management & Automation

Digital transformation: competitive advantage through business process management

Businesses run on processes, and processes make the business run. That is a common wisdom in the corporate world. And as the corporate world moves more and more from analogue to digital, business processes follow the same route. Also here, digital technology is changing the competitive landscape faster than ever. Standardized business processes no longer meet rising expectations regarding digital touchpoints and real-time responsiveness.

That’s why digital business process management (BPM), case management, and automation are high on the agenda of most modern organisations. By clearly defining, monitoring, optimizing and automating the Enterprise Content Management, organizations can dramatically improve their efficiency and service quality. Our experts will be happy to assist you with the implementation of the ECM.

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business process management

BPM (Business Process Management), the essential key for Hyper-Automation

Information today represents a true keystone for organizations. Faced with an avalanche of data, structured or not, the ability to fully exploit its potential becomes indispensable to ensure the competitiveness of teams. Discover how BPM goes beyond simple file management to become a driver of organizational success.

In this e-book, AmeXio and its partner Hyland show you how BPM is a powerful lever in increasing efficiency and optimizing processes.

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AmeXio is here to help you discover the agile way to adapt to today’s collaborative, dynamic and information-intensive workflows.

At AmeXio, we master all different “flavours” of business process management 

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Business Process Management (BPM)

BPM platforms, also known as workflow solutions, are optimized for managing well-defined, formalized processes and achieving the highest level of efficiency. As documents are a part of the company business processes, BPM workflow implementation is important to reduce manual tasks and to formalize, harmonize, optimize the document processing.

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Dynamic Case Management

Case management platforms focus on those processes which are less predictable and formalized, but still need a structured management approach. Case management avoids some of the BPM solutions pitfalls by a more agile approach, focused on qualifications and added-value of the participants: it brings together all case information in a 360° view, suggests ways forward and best practices, and supports all stakeholders to collaboratively come to a result.

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Robotic Process Automation (RPA)

Robotic process automation is mostly used to automate small but frequent processes. RPA is effectively recording the user’s actions within the interface. It then automates the process by repeating those exact actions without interference from the user. For example, during an order request process you receive an email with an order request, you then need to log into the order system, manually copy the appropriate mail information into the order system and submit. RPA solutions will record these actions and automatically execute these tedious, time-consuming tasks.

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Artificial Intelligence (AI)

Finally, artificial intelligence has made so much progress in recent years that it has become a key ingredient in many process management and automation projects. Generative AI supports in content creation (e.g. customer communication), while other AI models typically support decision processes (e.g. claims processing, fraud detection, etc.).

Based on years of expertise AmeXio has got you covered on every aspect of successful business process management and automation

We help you define and optimize your processes based on thorough business analysis and process mapping.

We integrate information from multiple systems into the process for efficiency and automation.

We streamline core processes with our advanced BPM and Case management platforms. Maximize the benefits of digital process management through our expert support in adoption and change management.

We support you in the application of RPA for repetitive, tedious manual tasks.

We build and apply AI models to support employees in day-to-day tasks or to fully automate them.

Our service center is your lifebuoy in case of questions or technical issues.

Our added value

  • Adapting to the customer business environment
  • State-of-the-art Technical expertise coupled with a businesses expertise
  • Speed, agility, efficiency

Expertise

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Client benefits

  • Becoming visible: well defined processes foster the customer objectives understanding
  • Displaying a profitability: speed-up decision-making, shorten deadlines
  • Being effective: productivity and tracking improvement
  • Improving the teams interaction and collaboration

How can we help you?