Digital Workplace & Intranet

The digital workplace is all about connecting people. Digital can give an enormous boost in the way people find and communicate with each other, irrespective of location, time zone, or device. Employee directories (who-is-who), rich profiles with skills definition, and the combination of chat and virtual meetings have made it easier than ever to find specific expertise in your organisation and to start exchanging knowledge. On top of that, artificial intelligence can now even proactively suggest experts based on their interactions and the content they create.

Hybrid work has put digital employee communications higher on the agenda. It’s a fact that effective internal communication has a big impact on employee engagement, commitment, and retention. When information flows freely, employees are aware of organizational activities and management decisions that affect their jobs, will be closer involved in successes, and will better understand organizational culture. That’s why intranets are key components of today’s digital workplaces. Intranets can still serve as the single source of truth for organisational information. Intranets have evolved from being a single source of truth to embracing bottom-up initiatives, mobile channels, digital capabilities, and analytics for continuous communication optimization.

Well-designed digital workplaces make it easier, more natural and more trivial for every employee involved to execute their day-to-day tasks and to collaborate with colleagues, partners or even customers. Within specific contexts, such as projects, the digital workplace makes it possible to securely share information in almost any format: digital conversations, documents, planning boards, wiki pages, etc. Not only does this improve individual productivity; it also makes sure that information is shared and retained within the organisation.